The purpose of this policy is to establish guidelines for purchasing hosting services from our company in a transparent, clear and customer-friendly manner.

Service Offerings:
We offer a range of web hosting services. Details of each service offering, including pricing, features, and benefits, are available here.

Order Process:
Clients can place an order for our services through our website or by contacting our sales team. Once an order is placed, we will send an email confirmation with details of the order and any additional information required.

All paid services must be paid for in advance before they are activated. We accept various payment methods, including credit cards, PayPal, and bank transfers.

Refunds and Cancellations:
We offer free cancellation for all services. Clients may cancel their services in our control panel without need to contact support team.

Service Level Agreement:
We have a Service Level Agreement (SLA) that outlines our commitment to providing reliable and high-quality services. The SLA covers uptime, response time, and support. If we fail to meet the SLA, clients may be eligible for compensation.

We provide 24/7 support to our clients through our website, email, and phone. Our support team is available to assist with any technical issues or questions clients may have.

Security and Privacy:
We take security and privacy seriously and have implemented various measures to protect our clients' data. We have a site privacy that outlines our data handling practices and how we use client data.

Changes to the Policy:
We may make changes to this policy from time to time. Any changes will be communicated to our clients via email and updated on our website. Clients are encouraged to review this policy regularly.