Z4X OP a year ago

Hello!

I am new to this hosting service. I am having a problem and it is the following:
When I generate the server, and open it. The server works fine for me, it lets me connect and so on.
But when I pass the IP to my friends, it appears to them that the server is not online ("Retrieving Info...")... What would be the solution to this problem?

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Moderator a year ago

Hey there. What country are your friends from ?

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Z4X OP a year ago

Most of us are from Argentina, others from Chile and Uruguay

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NablusX a year ago

I've received this error recently, and It is just because of their country. After some time they'll be able to join the server

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